Welcome To Global Soul Limited

E-mail

info@gs-smt.com

Call Us

+86 137 2869 6610

Have a Question

  • Q How do l know if this spare part is compatible with my SMT machine?

    A You can verify compatibility by checking the part number, consulting the machine's specifications, or contacting our customer support for assistance.
  • Q Are your spare parts all original?

    A We provide new original parts, but we also offer compatible newused origianl and renew.
  • Q Which brands of SMT spare parts do you supply?

    A We supply spare parts for various brands of SMT (Surface Mount Technology) equipment, including but not limited to Samsung, Panasonic, Siemens, Fuji, Yamaha, and Juki.
  • Q Which countries do you generally sell to?

    A We generally sell to countries across the globe, including but not limited to those in Asia, Europe, North America, South America, and Oceania.
  • Q How to deal with after-sales?

    A 1. Establish clear policies.
    2. Provide dedicated customer support.
    3. Ensure streamlined communication.
    4. Equip staff with technical expertise.
    5. Implement an efficient resolution process.
    6. Manage warranties effectively.
    7. Continuously improve based on feedback.
    8. Proactively engage with customers.
  • Q What is the product warranty?

    A Our product warranty reflects our commitment to delivering high-quality SMT patch machine accessories and ensuring customer satisfaction. We stand behind the quality and reliability of our products and strive to provide prompt and effective resolution to any warranty-related issues that may arise.
  • Q How long is the warranty period?

    A The warranty period for our SMT patch machine accessories typically varies depending on the specific product and its intended use. However, as a general guideline, our warranty periods typically range from 3 months to 1 year from the date of purchase or delivery.
  • Q What is the guarantee of quality?

    A We subject our SMT patch machine accessories to rigorous testing and inspection procedures to identify and address any defects or issues before they reach the customer. This includes functional testing, performance testing, and quality control checks to verify product integrity and reliability.
  • Q How long is the delivery time?

    A Upon placing an order, we provide an estimated delivery timeline based on the specific product, order details, and shipping preferences. We strive to expedite the shipping process and ensure prompt delivery to our customers while maintaining the highest standards of service and reliability.
  • Q What products can you offer?

    A We offer all brand SMT spare parts such as Feeder,Nozzle,Motor Board,Driver and so on.
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